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Last updated: March 15, 2025
Welcome to Jotil Labs (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Jotil Labs website, products, and services, including but not limited to our AI voice agents, chatbots, SMS messaging systems, and CRM tools (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
Jotil Labs provides AI-powered business communication and automation services, including:
You acknowledge and understand that communications facilitated through our Services may be generated, conducted, or assisted by artificial intelligence (AI) technology.
This includes, but is not limited to:
While our AI systems are designed to communicate naturally and effectively, they are artificial intelligence systems and not human agents. We strive for transparency in all AI-powered interactions.
By providing your phone number, email address, or other contact information through our Services, website forms, or opt-in processes, you expressly consent to receive communications from Jotil Labs and its clients, including:
This consent is provided in accordance with the Telephone Consumer Protection Act (TCPA) and applicable state laws. For detailed information about our consent and opt-in practices, please review our Opt-In Consent Policy.
Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any SMS message or by contacting us at contact@jotillabs.com.
In the course of providing our Services, we collect and process personal data including names, phone numbers, email addresses, and communication records. Our Services integrate with and may share data with third-party service providers including, but not limited to:
We implement industry-standard security measures to protect your data. Data is processed in accordance with applicable data protection laws. For specific details about data handling, please refer to our Privacy Policy.
You may opt out of communications at any time through the following methods:
Opt-out requests will be processed within 10 business days. You may continue to receive transactional or service-related communications as permitted by law.
All content, features, functionality, software, and technology associated with our Services are owned by Jotil Labs or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our express written consent.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JOTIL LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
AI-generated communications are provided “as-is.” While we strive for accuracy, we do not guarantee that AI responses will be error-free or suitable for all purposes.
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in New York County, New York.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through our website. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.
If you have questions about these Terms, please contact us at:
Jotil Labs
Email: contact@jotillabs.com